Privacy Policy

Effective Date: 06/08/25

At Irmass Company, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, secure, and retain your personal information when you visit our website [https://www.irmass.co.uk/] or use our services. Please read this Privacy Policy carefully to understand how we handle your personal data.
 

1. Information We Collect

We may collect the following types of personal information from you when you interact with our Site:

Personal Identification Information: Name, email address, phone number, mailing address, or other similar contact information.

Usage Data: Information about how you interact with our Site, such as your IP address, browser type, device information, pages visited, time spent on those pages, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies and similar technologies to track your usage of the Site.

Communication Data: Records of any communication you send to us, including customer support enquiries or feedback.

 

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and improve our services: To operate, maintain, and enhance the functionality of the Site.

To communicate with you: To respond to your enquiries, provide customer support, or send promotional offers (with your consent where necessary).

To personalise your experience: To tailor content, advertising, and promotions based on your preferences and interactions.

To comply with legal obligations: To fulfil legal and regulatory requirements and respond to lawful requests.

 

3. Sharing Your Information

We may share your personal information in the following situations:

Service Providers: We may share your information with third-party service providers who assist us with business functions such as email communication and website hosting.

Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or legal process, or when we believe in good faith that disclosure is necessary to protect our rights, the rights of others, or to prevent harm.

Other Sharing: We may share data if we have obtained your consent or if sharing is necessary for the purpose for which the data was collected.

 

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes encryption, access control, and regular security assessments. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

 

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymise your data, in accordance with legal requirements.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., pixel tags, web beacons, local storage) to understand user behaviour and improve the Site. Cookies help personalise your experience and enhance functionality.

6.1 What Are Cookies?

A cookie is a small file placed on your device when you visit a website. Cookies store information such as preferences or login details, and may track your browsing activity to improve performance and content relevance.

6.2 Types of Cookies We Use

Essential Cookies: Needed for basic functionality, such as secure login and session management.

Performance Cookies: Help us measure how users interact with the site, so we can improve it.

Functional Cookies: Remember your preferences (like region or language) to personalise your experience.

Targeting/Advertising Cookies: Track browsing activity to show relevant ads (on or off our site).

Social Media Cookies: Allow you to share content through social platforms and may track your activity.

6.3 Managing Your Cookie Preferences

You can manage or disable cookies via your browser settings. Most browsers allow you to block or delete cookies. You may also change preferences using the cookie consent banner if available.

6.4 Consent to Cookies

By continuing to use our Site, you consent to our use of cookies as described above. If you disagree, you can adjust your preferences at any time.

6.5 Changes to Our Cookie Policy

We may update this section if our use of cookies changes. Updates will be posted on this page with a revised date.

 

7. Your Data Protection Rights

Depending on your location, you may have rights including:

Access: Request a copy of your personal data.

Correction: Ask for inaccurate or incomplete data to be corrected.

Deletion: Request we delete your data (under certain conditions).

Objection: Object to processing, such as direct marketing.

Portability: Ask to transfer your data to another provider.

Withdrawal of Consent: Withdraw consent at any time where applicable.

To exercise your rights, please contact us at: sales@irmass.co.uk

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the updated version here and revise the effective date above. We encourage you to review this page periodically to stay informed.

If we make major changes, we’ll notify you (e.g., by email or a notice on the homepage).

 

9. Children’s Privacy and Child Safety (GDPR Compliance)

At Irmass Company, we take the privacy of children seriously. If clients provide any content involving children (e.g., photos or videos), we require confirmation that consent has been obtained.

9.1 Client-Provided Content Involving Children

You must ensure:

Parental or Guardian Consent: Consent must be informed, explicit, and verifiable.

Scope of Use: The consent must clearly outline where and how the content will be used (e.g., websites, social media).

9.2 Removal of Content

If a parent or guardian later withdraws consent, we will take steps to remove the content. Clients are also responsible for removing the content from all platforms where it may have been published.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at: sales@irmass.co.uk

Last Updated: 06/08/25